A few words about us

Company Profile

The Pool Shop Group are locally owned and operated independent pool and spa stores, which were established in 2008 by Courtney Bishop.

Since opening, The Pool Shop Group has built a loyal customer base, largely due to Courtney’s professional outlook and honest desire to help everyone who enters their store. Since it’s inception the business has grown and this is due largely to the continued vision and values that has been the core of The Pool Shop Group. The team has developed with one central point of view and that is to provide a premium service at a competitive price.

Their mobile servicing facility has grown from one vehicle to a fleet of six fully-equipped mobile units, and they ensure that every member of their team receives quality industry training, so you can rest assured your aquatic needs are being dealt with to industry standards.

The Pool Shop Group is also a member of the Swimming Pool and Spa Association of Western Australia (SPASA WA) which means we meet all Australian Standards and legal requirements and must adhere to a strict code of ethics. If you would like to find out more about The Pool Shop Group, please contact us

Business Vision and Values

Our Vision is to attain business excellence and success through the delivery of our six core values:

  • Excellent customer service
  • Taking care of our people
  • Building strong relationships
  • Integrity in our advice
  • Supporting those that support us
  • Environmentally conscious

Meet our team


Courtney 

Owner of The Pool Shop Group

After 20 years retail and project experience at Bunnings Warehouse, Courtney made the decision to become a Small Business Owner. Since October 2008 the challenges of running a growing business have kept him well and truly busy.

When the shop is closed the Kids take over with weekend sports and the like. An avid Fremantle Dockers Member as well as a Motorsport fan keeps the weekends full.


Matthew 

Assistant Manager at Floreat

Matthew is a very keen Soccer Player, playing for Kalamunda United, as well as Netball for Falls Road Primary School. Like Dad, Matthew is a member of The Fremantle Dockers and loves Speedway Racing.



Ben 

Store Manager at Kalamunda

Ben  is our Kalamunda store manager. He comes to us with a great work ethic and customer service drive. Many of the locals from Kalamunda would know him from his many sporting abilities and he sure keeps the rest of the team on their toes.

Along with his great customer service, Ben is a wealth of knowledge for the pool owner. If on the odd chance that he can’t answer your question immediately he will always find an answer for you as soon as possible and get back to you. He always has a smile on his face and welcomes everyone in the store with a hello and how are you.

Paul

 
 
 
 
Store Manager at Floreat
 
 
 
 
Paul is the Store Manager at out Floreat Store, After 9 years as a self-employed sub-contractor for Miss Maud's, Paul decided it was time for a change of career. Starting off as a casual service technician Paul has worked his way up to Service Manager and now Store Manager of our Award winning Floreat store..